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Management and improvement using quality (MAIQ01_IIBM)

  • ECTS

    3 crédits

  • Composante

    IUT d'Annecy

Objectifs

This module aims to enable the student to :

  • understand the cross-functional integration in a supply chain, the strategy, the planning, the operation and the extension of logistics.
  • identify and describe the processes and the objectives of a Quality Management system as well as participate in its construction and improve the processes.
  • carry out an analysis of the existing situation regarding the safety and environmental aspects.
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Heures d'enseignement

  • Management and improvement using quality - TDTravaux Dirigés20h

Plan du cours

  • Seven basic quality tools
  • Continuous improvement : PDCA and DMAIC, 8D problem-solving method
  • Process mapping
  • Auditing, Assessment
  • ISO 9001 requirements
  • Safety analysis
  • Environmental analysis
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Compétences visées

L01 : Make the personnel aware and accompany them in activities linked to quality (approach, processes, procedures, tools…).

L02 : Know how to map a process.

L03 : Use continuous improvement methods.

L04 : Analyze the company’s quality management system (current state, approach and deployment, possible improvements and future objectives).

L05 : Understand and carry out a basic analysis of the flows in a company.

L06 : Be able to establish the criteria necessary for a procurement strategy.

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