Managing quality : tools & systems (MAIQ01_IIBM)

This module aims to enable the student to :

• understand the cross-functional integration in a supply chain, the strategy, the planning, the operation and the extension of logistics.
• identify and describe the processes and the objectives of a Quality Management system as well as participate in its construction and improve the processes.
• carry out an analysis of the existing situation regarding the safety and environmental aspects.

• Seven basic quality tools
• Continuous improvement : PDCA and DMAIC, 8D problem-solving method
• Process mapping
• Auditing, Assessment
• ISO 9001 requirements
• Safety analysis
• Environmental analysis

L01 : Make the personnel aware and accompany them in activities linked to quality (approach, processes, procedures, tools…).

L02 : Know how to map a process.

L03 : Use continuous improvement methods.

L04 : Analyze the company’s quality management system (current state, approach and deployment, possible improvements and future objectives).

L05 : Understand and carry out a basic analysis of the flows in a company.

L06 : Be able to establish the criteria necessary for a procurement strategy.